When you place an order on kikiclothing.com, you are welcome to return any item(s).
Our refunds policy lasts 14 days.
Items must be undamaged and in sellable condition and must be returned in their original condition in a sealed box or courier envelope, with all garment tags attached.
Returns that have been worn, used, altered, or damaged will not be accepted and may be sent back to you and/or a refund refused.
Please note items received outside of the specified returns period will not be accepted.
In case of dispute, we also recommend you retain proof of sending.
Please inform us of your return within 14 days of delivery.
Return your items to:
KIKI Clothing Returns
1 Molasses House
Clove Hitch Quay
London SW11 3TN
We cannot be held responsible for any missing returns or items whilst in return transit. We strongly recommend using a traceable delivery method such as DHL and taking note of your tracking number.
Once the items have been received they will undergo a quality review.
You will receive a refund on the cost at purchase price (excluding original shipping cost) directly to the original method of payment used for purchase.
We endeavour to process refunds as soon as items are received.
We do not refund initial shipping charges for items returned, other than for faulty items. Your own return postage costs are not refundable.
For assistance please contact us on firstname.lastname@example.org